Bad services

During the bus strike APM continued selling tickets to commuters saying that they are not involved in the strike. Few days after the strike started they stopped their services saying it's not safe for their drivers and passengers cause their competitors were attacking them. They refuse to give people their cash refund instead they giving them vouchers Saying they will use the vouchers when they resume their services. This is very selfish cause there are other forms of transport that we can use (taxis, Intercape, flights etc) hence we need the cash refund. What gives them the right to sit with our money when they're the ones who stopped their services, who said people are going to want to travel again when the strike ends. This is a very selfish company and they've lost me and everyone close to me as their client