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Africa Paradise boutique hotel in Benoni

Unclaimed Business
|1
2 Reviews (last 12 months)
Does not respond to reviews
Performance(last 12 months):
NPS Score
-100Unlikely
Review Distribution
1|2 Reviews

Nov '25 - Sep '26

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LB
Lindi B

1 reviews | Active since Dec 2025

15 Dec 2025, 09:09

Owners disinterested, inaccurate advertising.

I booked to stay at Africa Paradise for 5 nights (Sunday to Friday) while I was receiving medical treatment nearby. The room was clean and appropriate for my requirements. The staff were friendly, kind and accommodating (they prepared breakfast for me a little earlier than their usual time). However. In order for me to secure my booking, I had to pay in full prior to my arrival. This included 5 dinners and 5 breakfasts (despite it saying on the website that breakfast was included). The food isn't great but their coffee was good. When I returned to the hotel after my treatments each day, I did not feel well enough for food and cancelled my dinner. I was informed that I would not be refunded for these meals. On the Thursday, my breakfast did not arrive in time for me before I had to head off to the clinic. I then returned to an unmade and uncleaned room. Nothing had been done since I left the room at 6.45am and it was 4.30pm when I returned. We left the hotel, not staying the final night. Management has not bothered to contact to discuss the situation despite receiving over R2500 for services unrended.

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EJ
Emmah J

1 reviews | Active since Jan 2019

9 Nov 2025, 20:15

Sad visit experience

@emmahjiyane0:Food quality is very poor Bed not comfortable Pricing is a reap off Cleanliness is also substandard I'm very disappointed with the level of offering, the room, the food & ambiance Pliz don't fooled by what u see on the advert Good luck

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