Africa fashion house bad service

Worst service ever, I placed an order in March 2022, order number. The service is very bad, till to date 11 November 2022 I have not received my order, which I paid for. When I call the lady by the name of Sharon, she always makes empty promises to deliver the dress. This here is the reason we can't support some of the local businesses, I am disappointed. Please think twice about purchasing from them.

The amount of money and time spent on follow ups is costly and time consuming

Your urgent intervention in this regard will be appreciated.