jH
jacques H

1 reviews | Active since Mar 2009

26 Nov 2024, 14:08

*********** service, stay away from them

WHAT A BAD EXPERIENCE!!! i took my drone in for repair, i was told that they will provide quote before repair. I told them what was wrong, that my camera gimble was stuck and does not move. The quoted amount was over R20K and costs more that the drone itself. I was billed R750.00 for this bad service. after i told them what was wrong, all they had to do was to provide me with a quote.

I got my drone back without the protective plastic, upon request for this, i was told that they do not know where it is. This demonstrate how they look after your drone when you took it in for repair.

i subsequently found a small piece of grass stuck in my camera gimbel, i remove it and my drone is working again. AFRICA DRONE KINGS could not even see this, and wanted to bill me over R20k for repair. DO NOT TRUST AFRICA DRONE KINGS WITH YOUR DRONE. they do not do repairs, they want to replace or sell you a new one.

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Replies (1)
jH
jacques H's update02 Dec 2024, 12:01
Reviewer Update
Tarryn from Africa Drone Kings called me to apologised and provided a refund back to m.
@tarryn, you are a wonderful inspiration and a true asset to the organuisation.