Africa Stoner Kings

I've seen the other reviews here, with the empty PR promises of revising processes to "delight" customers. I went to Africa Drone Kings for a repair at the recommendation of Digital Experience. I saw that they offered expedited repairs (although this was not mentioned or offered when I checked my drone in), so I figured they knew how to turn things around in a reasonable time. Nope, not only has it been 19 days without my drone that I need for a project this month (and it's the 27th), but the communication is, as the other reviews say, pitiful. Instead of them keeping me updated, it's a matter of constant calls and emails to them. Response rate is under 50% to those. There's a WhatsApp number advertised on their website that isn’t even registered with WhatsApp. And the WhatsApp number in their 'Chat to Us' link gets read (two blue checks), but nobody bothers to respond. The website (not to mention email responses) is full of broken English and bad spelling, which doesn't exactly scream "attention to detail."

Too late now, it's the 27th so I had to rent another drone. If I'd known I'd be sitting here 19 days later having to chase them constantly and resort to HelloPeter, I'd definitely have gone somewhere else.