Rude receptionist

Called *** around pass 09h:00 in the morning. It was answered by white lady. Told her I would like to enquire about prices of canopies. The first thing when she asks me about what make of the car her tone changed to a really bad customer service. I told her it's for chevrolet utility 1.4 club 2015. She insisted that I said 2016, and kept insisting I said 2016 even though I told her I did not and I told her \ma'am maybe you did not hear clearly"but why would I would I say 2016 while got the car in 2015. She then gave me the price of one canopy at R6500 with an extra R2000.00 as colour coding. I ask do you do Rubberising? She said no we do not do it in a harsh way. I ask do you do smash and grab? Again in a harsh way she said no. I then said ma'am you seems not keen in assisting me in a professional manner"