IT
Inge T

1 reviews | Active since May 2024

13 Mar 2026, 07:38

Failure to lodge bond

1. I went to sign at the the attorneys in November 2025 and my bond is still not lodge 2. Interest rates have gone down but my installments stays the same. No interest is deducted from my account. They were the one who insisted I switch my edubond to SA Homeloans 3. Payments reflects but then are then reversed on my africa direct account without reason even when I queried it 4. Lodge a complaint with Africa direct no response or feedback. The last two months I am sent to the lawyers, SA homeloans, conveyors, consultant and back. No progress, no feedback on my emails on why?

0
Replies (2)
Africa Direct Group
Africa Direct Group's reply17 Mar 2026, 16:25
Official
Good Day Miss Taylor

Thank you for reaching out. We acknowledge your complaint and have carefully addressed all your questions. We appreciate your patience and are committed to ensuring your concerns are fully resolved.

Kind Regards

The Bond Optimiser Team

IT
Inge T's update24 Mar 2026, 12:45
Reviewer Update
Still no progress in switching my bond to SA homeloan