VL
Vuyelwa L
1 reviews | Active since Mar 2014
29 Oct 2024, 19:53
BondOptimiser/Africa direct Group ****s
<div>I made the biggest mistake of my life by allowing this company to assist me. It’s been issues since day1 and they don’t care about clients. I sent renovations quotes in September and after been sent from pillar to post finally ++++ told me that the service can commence the work on 1 October to date the service provider hasn’t been paid and everyday it’s promises that they waiting for proof of payment But it’s all ****s. This company is a ****</div>
Helpful (0)
Replies (5)0
Replies (5)
Africa Direct Group's replyOfficial
30 Oct 2024, 14:36Dear Ms Lothe.
Thank you for reaching out.
Your request has been noted and will be reviewed.
Your consultant will reach out to you within 2 business days.
Kind Regards
Bond Optimiser
Thank you for reaching out.
Your request has been noted and will be reviewed.
Your consultant will reach out to you within 2 business days.
Kind Regards
Bond Optimiser
Africa Direct Group's reply30 Oct 2024, 14:36
Official
Dear Ms Lothe.
Thank you for reaching out.
Your request has been noted and will be reviewed.
Your consultant will reach out to you within 2 business days.
Kind Regards
Bond Optimiser
Thank you for reaching out.
Your request has been noted and will be reviewed.
Your consultant will reach out to you within 2 business days.
Kind Regards
Bond Optimiser
VL
Vuyelwa L's updateReviewer Update
02 Nov 2024, 15:00Still waiting for their response as per message below. I guess I will never be reimbursed my money that I paid the service provider with.
Good morning Ms Lothe, Trust you are well. Thank you for your email. Kindly be advised that due to the Hello Peter Review received, your matter has been escalated to senior management for investigation. Please note that feedback will be provided directly from management regarding the review and queries logged over the past few days. Warm regards, Shantelle Cloete
Shantelle Cloete
Good morning Ms Lothe, Trust you are well. Thank you for your email. Kindly be advised that due to the Hello Peter Review received, your matter has been escalated to senior management for investigation. Please note that feedback will be provided directly from management regarding the review and queries logged over the past few days. Warm regards, Shantelle Cloete
Shantelle Cloete
VL
Vuyelwa L's update02 Nov 2024, 15:00
Reviewer Update
Still waiting for their response as per message below. I guess I will never be reimbursed my money that I paid the service provider with.
Good morning Ms Lothe, Trust you are well. Thank you for your email. Kindly be advised that due to the Hello Peter Review received, your matter has been escalated to senior management for investigation. Please note that feedback will be provided directly from management regarding the review and queries logged over the past few days. Warm regards, Shantelle Cloete
Shantelle Cloete
Good morning Ms Lothe, Trust you are well. Thank you for your email. Kindly be advised that due to the Hello Peter Review received, your matter has been escalated to senior management for investigation. Please note that feedback will be provided directly from management regarding the review and queries logged over the past few days. Warm regards, Shantelle Cloete
Shantelle Cloete
VL
Vuyelwa L's updateReviewer Update
02 Nov 2024, 15:02Where do I get the management. Management said the consultant will contact me and the consultant is referring me to management
VL
Vuyelwa L's update02 Nov 2024, 15:02
Reviewer Update
Where do I get the management. Management said the consultant will contact me and the consultant is referring me to management
VL
Vuyelwa L's updateReviewer Update
05 Nov 2024, 13:14To date 2days has passed and no calls from BondOptimiser
VL
Vuyelwa L's update05 Nov 2024, 13:14
Reviewer Update
To date 2days has passed and no calls from BondOptimiser
Africa Direct Group's replyOfficial
11 Dec 2024, 16:36 Thank you for choosing Bond Optimiser as your preferred Credit Repair Company.
We value your opinion and feedback.
Our Customer Care Team will reach out to you within 24 hours.
Kind Regards
Bond Optimiser
We value your opinion and feedback.
Our Customer Care Team will reach out to you within 24 hours.
Kind Regards
Bond Optimiser
Africa Direct Group's reply11 Dec 2024, 16:36
Official
Thank you for choosing Bond Optimiser as your preferred Credit Repair Company.
We value your opinion and feedback.
Our Customer Care Team will reach out to you within 24 hours.
Kind Regards
Bond Optimiser
We value your opinion and feedback.
Our Customer Care Team will reach out to you within 24 hours.
Kind Regards
Bond Optimiser