FA
Florina A

1 reviews | Active since Jan 2019

04 Jun 2024, 15:20

Biggest Mistake using this Company

<div>If only there was an option to give no stars. Biggest mistake of our lives, going with this company. Everything started off well, they settled my homeloan and then nothing. Told us that it will be after 6 weeks that the creditors will be settled, nothing. They don't communicate, their service is horrible. Been dealing with ++++ and ++++ who says she will respond to the mail and then doesn't. I am telling my friends who were interested to not go through with using their services. I literally get chest pains and stressing about this. They want me to accept a debi check but nothing has been settled. I once again, sent an email and no response. I will not accept any debi check until all my creditors are settled, which by the way are 3 creditors. And if this is not sorted before the end of next week, I am going to the financial Ombudsman and I will expose this pathetic service. You are very good actors, all roses and sunshine in the beginning and then hell.</div>

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Replies (3)
Africa Direct Group
Africa Direct Group's reply05 Jun 2024, 10:13
Official
Dear Ms Adams

Thank you for choosing Bond Optimiser as your preferred Credit Repair Company.

We confirm that your query has been addressed and resolved.

Kind regards


FA
Florina A's update05 Jun 2024, 13:33
Reviewer Update
Thank you for the prompt response and thank you for explaining what the situation is at the moment. I appreciate it.
Africa Direct Group
Africa Direct Group's reply07 Jun 2024, 07:50
Official
Dear Ms Adams

Thank you so much for the feedback.

Kind regards
Bond Optimiser