Avoid Africa Direct at all cost

I'm extremely disappointed with the service I received from Africa Direct. Their client service is abysmal, and it feels like they don't care about their clients. Communication is nonexistent, and I was left to deal with creditors and bank letters on my own. To make matters worse, I was billed for accounts I was still paying off, resulting in double payments. When I reached out for answers, I was met with silence and a lack of transparency. No feedback was provided on any of my questions, leaving me feeling frustrated and ignored. The hidden fees and phantom interest charges have left me in a worse financial situation than when I started. I'm still reeling from the shock of how poorly I was treated. My advice to others would be to steer clear of Africa Direct. Their lack of customer care and unprofessionalism is staggering. If you value good customer service and transparency, look elsewhere.