Horrifying Customer Service

Not happy at all as a customer.

It's been a week now waiting for my fingerprints to be sent to Midrand Traffic department and they have promised to sent them within an hour.

When I reached out to find out about the finger prints being sent, I got a response that my prints have been sent to the wrong address, which further proves that they don't care about their customers correct details and information. I have since tried calling so many times but no one is answering. I am APPALLED by this kind of service.