Bad Customer Service at AFISWITCH is the Order of the Day(Reception)

Its shocking how your receptionists by the name of mpho(woman) today 03/09/2024 could mislead me just to get rid of the call by misinformation.Yesterday 03/09/2024 i was at Atteridgeville DTLC for the report of my fingers as i did my application on 16/08/2024 and was given 10 days to come back,which i did. today morning i called AFISWITCH reception(Centurion) the call was respondend by Mpho,which she told my report of fingerprint were send to Atteridgeville DTLC long time ago and the email was also send to Lindi working at Atteridgeville DTLC.I called Atteridgeville now they told they dont have Lindi working there and my fingerprints report is not yet back.im disgusted by this level of lack of corporate manner and unprofessionalism,dont care attitute.AFISWITCH you should be ashame of this "bad apples" in your offices.

If really you are about service delivery your voice recorder on the phone says its recorded but now i dont think so,even the IVR might be a total lie as is the receptionist(Mpho) which might be a name used to dismiss my call.****s of note,im using time,resources ,airtime to do all this run around im not sitting i n offices like receptionists at AFISWITCH in aircon offices doing nothing except playing April fool with customers.

im flabbergasted by this poor customer service at AFISWITCH reception.+***0 | ***