BOGUS FLY BY NIGHT-AFFINITY LIFE PRODUCT (AFFINITY FUNERAL)

Item: Affinity Life
Rating: 1
Author: Kagiso M

****, ****,****. Affinity Funeral (Umsizi Wemizi) a product of Affinity Life limited is a bogus, *****ulent funeral cover company that preys on pensioners, disabled individuals to take out Life cover that is claimed will be paid out to their loved ones upon the death of the policy within 48 hours of a valid claim, however you will not get a cent of cover amount that the policy holder was covered for. We tried to claim for our passed uncle who had a long standing policy with Affinity funeral which was deducted directly from his social grant payout on monthly basis. we were first told that the beneficiary my uncle had nominated was not correct, we kept on calling for A WHOLE WEEK, till they sent the documents to claim to the same beneficiary who was calling them non stop. Then we submitted all the required documents and we got a automatic email that the claim will be finalized in 48 hours, 4 days passed with no update, the beneficiary called them to get feedback and that is when they only assessed the claim. They indicated that only one document was missing which was submitted and another 48 hours was need just for one document to be assessed. 48 days passed AGAIN with no communication and we called them again only to be told the Doctor from a registered government hospital on the BI form was not a verified practitioner and we had to wait for management to make a ruling on that part, (now its 14 days already the claim has been submitted with no tangible feedback, but only tricks to delay the process) I plead To whoever has a cover with Affinity funeral or know of any loved once's with cover, please stop wasting your money, cancel the cover and go to a reputable and honest company, than this fly by nights. But I can assure you wena Affinity funeral we wont stop till we get my uncles money that he had to sacrifice his social grant money to be able to leave something behind for his one and only brother. Affinity you not umisizi wemizi but a destroyer and advocate of poverty Wemizi.

Helpful (0)

Replies (1)

Kagiso M's updateReviewer Update

11 Jul 2025, 14:14

On the 17 June I made a post about Affinity life product "Affinity funeral", few days later the company legal team contacted me to find out what the problem is in order to do investigation. Few days later they contacted my uncle, who is the claimant/beneficiary of the policy that" (READ THIS SLOWLY") "Please note the policy was repudiated as the deceased was still within the applicable waiting periods at the time of passing, the deceased toke out the policy on the 17th May 2025 with first payment on the 1st June 2025. funny enough the deceased passed away on the 12th May 2025 and was buried 20 May 2025 , how on hell did he die, wake up again to open a policy on the 17th then die again to be buried on the 20th. Now this is a clear indication that Affinity funeral and affinity life are taking people money for years with no intent to pay the cover amounts, Imagine such a funny excuse. so we then 1. submitted the deceased bank statements to showcase debit orders from 2018 for his affinity policy and further did an affidavit to confirm the date of passing and burial of the deceased on top of the death certificate we had already submitted. This my fellow South African is Affinity Life business model. Take monthly premiums and never pay the beneficiary the covered money. To who ever is thinking of taking out a policy with Affinity funeral and life run away look elsewhere, rather you save your money under your bed than to waist it on this bogus company. to whoever has a policy with Affinity funeral and life, sorry but you just gave away your hard earned away. Your family, your dependents will never ever get a cent from Affinity Funeral and life. Just move on and look elsewhere.

Kagiso M's update11 Jul 2025, 14:14

Reviewer Update