PM
Pamela M

1 reviews | Active since May 2020

18 Aug 2025, 07:01

They are ****mers at Affinity car insurance

At your own risk there will ignore you deliberately delaying tactics Affinity Car Insurance Ignores Valid Third-Party Claim for 23+ Days - Even Their Own Client Can’t Get a Response Company: Affinity Car Insurance (Short-Term Insurance Division)

I hold Affinity Car Insurance and their Claims Liabilities Department accountable for utterly neglecting a valid third-party claim (Ref: Policy AFFB634001-3) after their client, Mr. R.S. Kgatle, rear-ended my vehicle on 2 June 2025. Critical Failures: Zero acknowledgment of my claim submission (4 June) + 4 follow-up emails. Ignored their own client: Mr. Kgatle emailed them confirming liability (cc’ing me) - NO RESPONSE. > - Violated FAIS Code Section 7(1): Legally required to acknowledge claims within 5 business days. > > This isn’t just poor service - it’s willful disregard for:. OSTI Guideline 5.A.3 (timely claims handling) 2. CPA Section 54(1) (right to timely service) Evidence Available: All ignored emails (including their insured’s) Warning to Consumers: AAA’s Claims Liabilities Department operates with zero accountability. If their insured client collides with you, expect: > - Radio silence for 3+ weeks > - No claim reference number > - Contempt for regulatory deadlines ***

0
Replies (0)