Horrible service

Affinity funeral is the most nightmare ever its nothing but a **** to people the promote their insurance but fail to fulfill their promises to clients your family will be left stranded in times of need my father had cover with them through a group scheme at work come the time of need we being told cover is stale were else the fault it's with them and TH holdings by the time my father died we went there wanting to know what was due to him and we didn't get enough info which led that cover to being stale then no one was there to answer