Disgusting Service

<p>It has taken over 6 weeks to get a new car key. Knowing full well the car has to sit untouched while i wait for a key... All i am told by Rosemary is basically "Tough, you should pay the R6000 odd out of your own pocket and then you would have a key!!!" I am positively raging. As soon as this issue is sorted out, we will be leaving Affinity so fast! We will definitely never ever take insurance through them again. Our first ever claim ever since we joined them over 2 years ago. Shocking.</p>