BAD SERVICE

submitted a clain on the 9th of April, they kept messing me around sending me back and forth, then they asked me for the vehicle inspection sheet which was sent to them in 2012 already i have had nothing but issues with them, then the assessors they appointed refused to come to me i had to go to them. i was not even given a choice as to where I can take my car I just received an email sayimg my repairs have been approved and that i must take my vehicle to a place called fitzperfect auto body which i did, they fixed the car but then they decided that what they were being paid was not enough and decided to rip me off some more, they switched out my battery and then told me my battery was swolen and needed to be replaced. when they opened the bonnet to show me I saw that the battery was not the battery i had in my vehicle. they had swapped my battery out for another one that did not even fit properly if you ask me its all back handed deals the assessors probably got a cut of the payment from the panel beater in return for the business. bunch of *******