Hellopeter
Share Your Experience
DL
Deon L

1 reviews | Active since Sept 2025

05 May 2026, 06:56

Wrong ID number and name.

On Hello Peter they have 9.8 trusted ratting, something I can't believe. I've been paying them since November 2025 still NO member number or a member card. On their system it shows my ID number but with someone elses name and birth date, they can't even see the first six numbers of the ID and the birth date ain't the same.

0
Replies (4)
Affinity Health
Affinity Health's reply05 May 2026, 08:24
Official
Good Day Deon

Thank you for bringing this matter to our attention.

Kindly note that all concerns raised are taken seriously, and we will ensure this matter is investigated.

Please be advised that feedback will be communicated once we have concluded our review.

Best regards,
Affinity Health Management Team
Affinity Health
Affinity Health's reply05 May 2026, 16:04
Official
Dear Deon

We can confirm that our Complaints Team attempted to contact you to discuss this matter and to provide feedback, but to no success.

Please note that your concerns were investigated, and detailed feedback was communicated via email.

Should you require any further assistance, please do not hesitate to contact us.

Kind regards
Affinity Health Management Team
DL
Deon L's update05 May 2026, 16:12
Reviewer Update
Thank you for the help today in solving the problem. I've received the email from you, thanks
Affinity Health
Affinity Health's reply08 May 2026, 08:40
Official
Dear Deon

We appreciate the opportunity to address this matter and are pleased to hear the matter has been resolved. 

Should you require any further assistance, please do not hesitate to contact us.

Kind regards
Affinity Health Management Team