JC
Jabulile C
1 reviews | Active since Jan 2024
09 Sept 2024, 14:08
Worst service Ever
Worst health care experience. I was refused pre-authorization by the affinity health company. We pay each month only to enjoy the benefits. Before you sign up a policy with them kindly ensure you have alternative medical aid to use.
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Replies (2)0
Replies (2)
Affinity Health's replyOfficial
09 Sept 2024, 14:20Good Day Jabulile,
Thank you for bringing your concerns to our attention.
We will ensure that your complaint is escalated to our Complaints Department for further investigation and a Complaints Officer will be in contact with you.
Kind Regards,
Affinity Health Management Team
Thank you for bringing your concerns to our attention.
We will ensure that your complaint is escalated to our Complaints Department for further investigation and a Complaints Officer will be in contact with you.
Kind Regards,
Affinity Health Management Team
Affinity Health's reply09 Sept 2024, 14:20
Official
Good Day Jabulile,
Thank you for bringing your concerns to our attention.
We will ensure that your complaint is escalated to our Complaints Department for further investigation and a Complaints Officer will be in contact with you.
Kind Regards,
Affinity Health Management Team
Thank you for bringing your concerns to our attention.
We will ensure that your complaint is escalated to our Complaints Department for further investigation and a Complaints Officer will be in contact with you.
Kind Regards,
Affinity Health Management Team
Affinity Health's replyOfficial
13 Sept 2024, 14:35Good day Jabulile,
We thank you for affording us the opportunity to provide you with clarity about your Affinity Health Insurance benefits.
We trust that our feedback has alleviated any concerns you may have had. Should you require further clarification or assistance, please don't hesitate to reach out
Best regards,
Affinity Health Management Team.
We thank you for affording us the opportunity to provide you with clarity about your Affinity Health Insurance benefits.
We trust that our feedback has alleviated any concerns you may have had. Should you require further clarification or assistance, please don't hesitate to reach out
Best regards,
Affinity Health Management Team.
Affinity Health's reply13 Sept 2024, 14:35
Official
Good day Jabulile,
We thank you for affording us the opportunity to provide you with clarity about your Affinity Health Insurance benefits.
We trust that our feedback has alleviated any concerns you may have had. Should you require further clarification or assistance, please don't hesitate to reach out
Best regards,
Affinity Health Management Team.
We thank you for affording us the opportunity to provide you with clarity about your Affinity Health Insurance benefits.
We trust that our feedback has alleviated any concerns you may have had. Should you require further clarification or assistance, please don't hesitate to reach out
Best regards,
Affinity Health Management Team.