LK
Lynette K

1 reviews | Active since Jul 2025

05 Jul 2025, 09:03

Worst service ever

Worst service ever. I'm sick I couldnt make it to work then I'm being told I'm abusing my sick leave. I'm canceling this useless medical insurance cause it's not assisting me with anything .. Wouldn't recommend this to anyone... Especially the nurses assisting us with attitude like we are not paying...

0
Replies (2)
Affinity Health
Affinity Health's reply05 Jul 2025, 16:37
Official
Good afternoon Lynette, 

Thank you for reaching out to us and brining this to our attention.

Rest assured the matter will be investigated and feedback will be communicated to you once concluded. 

We apologise for the inconvenience this has caused.

Kind regards,
Affinity Health Management Team
Affinity Health
Affinity Health's reply14 Jul 2025, 15:55
Official
Dear Lynette,

Please note that we have thoroughly reviewed the matter and, as per your request, provided a detailed response directly to you via email.

We remain committed to providing respectful and quality service to all our members and will continue working to ensure that all concerns are handled with the attention they deserve.

Kind regards,
Affinity Health Management Team