UC
Unhappy C
1 reviews | Active since Dec 2023
27 Jun 2025, 12:58
Worst service and experience
Had the worst experience with Affinity. They refuse to help me, to get medication for my husband that is ill. They are very rude and so unprofessional, but have no problem taken our money every month. They rather let the patients suffer before they will help. They need to find people to work there that care about the patients and not just hang around like they do.
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Replies (3)0
Replies (3)
Affinity Health's replyOfficial
27 Jun 2025, 13:54 Good day Willie,,
We are truly sorry to learn about your recent experience and appreciate the time that you have taken to share this with us.
A Complaints Officer will be investigating the complaint and will provide feedback once concluded.
Kind regards,
Affinity Health Management Team
We are truly sorry to learn about your recent experience and appreciate the time that you have taken to share this with us.
A Complaints Officer will be investigating the complaint and will provide feedback once concluded.
Kind regards,
Affinity Health Management Team
Affinity Health's reply27 Jun 2025, 13:54
Official
Good day Willie,,
We are truly sorry to learn about your recent experience and appreciate the time that you have taken to share this with us.
A Complaints Officer will be investigating the complaint and will provide feedback once concluded.
Kind regards,
Affinity Health Management Team
We are truly sorry to learn about your recent experience and appreciate the time that you have taken to share this with us.
A Complaints Officer will be investigating the complaint and will provide feedback once concluded.
Kind regards,
Affinity Health Management Team
UC
Unhappy C's updateReviewer Update
27 Jun 2025, 13:58And then the reply will, the sister tried to assist you, but unfortunately we could not. That is how you all cover the people working for the company. This is the worst and was it not that my work refuse work another company I would cancel this policy.
UC
Unhappy C's update27 Jun 2025, 13:58
Reviewer Update
And then the reply will, the sister tried to assist you, but unfortunately we could not. That is how you all cover the people working for the company. This is the worst and was it not that my work refuse work another company I would cancel this policy.
Affinity Health's replyOfficial
02 Jul 2025, 11:41Dear Tanja,
We can confirm that a Complaints Officer has attempted to make contact with you to provide you with feedback regarding your review; however, they reached voicemail.
Kindly check your emails or reach out to the Complaints Department directly on *** to be assisted.
Thanking you,
Affinity Health Management Team
We can confirm that a Complaints Officer has attempted to make contact with you to provide you with feedback regarding your review; however, they reached voicemail.
Kindly check your emails or reach out to the Complaints Department directly on *** to be assisted.
Thanking you,
Affinity Health Management Team
Affinity Health's reply02 Jul 2025, 11:41
Official
Dear Tanja,
We can confirm that a Complaints Officer has attempted to make contact with you to provide you with feedback regarding your review; however, they reached voicemail.
Kindly check your emails or reach out to the Complaints Department directly on *** to be assisted.
Thanking you,
Affinity Health Management Team
We can confirm that a Complaints Officer has attempted to make contact with you to provide you with feedback regarding your review; however, they reached voicemail.
Kindly check your emails or reach out to the Complaints Department directly on *** to be assisted.
Thanking you,
Affinity Health Management Team