GK
Grant K
1 reviews | Active since Sept 2019
04 Jul 2022, 09:33
Worst medical insurance
While their call centre agents are amazing, the hoops you have to jump through to get authorization just keep getting worse. What used to be a 2 minute call is now a 3 act opera. God forbid y6ou have an emergency.
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Replies (1)
Affinity Health's replyOfficial
04 Jul 2022, 11:29Good day Grant K,
Thank you for raising your concerns with us.
We, at Affinity Health, take reviews of this nature extremely seriously and strive to correct this type of error immediately.
We can assure you that processes are put into place to ensure fast and efficient service is provided to our members.
We can further confirm that you have been assisted with your request.
Thank you for raising your concerns with us.
We, at Affinity Health, take reviews of this nature extremely seriously and strive to correct this type of error immediately.
We can assure you that processes are put into place to ensure fast and efficient service is provided to our members.
We can further confirm that you have been assisted with your request.
Sincere apologies for the inconvenience caused.
Kind Regards,
Affinity Health Management Team
Affinity Health Management Team
Affinity Health's reply04 Jul 2022, 11:29
Official
Good day Grant K,
Thank you for raising your concerns with us.
We, at Affinity Health, take reviews of this nature extremely seriously and strive to correct this type of error immediately.
We can assure you that processes are put into place to ensure fast and efficient service is provided to our members.
We can further confirm that you have been assisted with your request.
Thank you for raising your concerns with us.
We, at Affinity Health, take reviews of this nature extremely seriously and strive to correct this type of error immediately.
We can assure you that processes are put into place to ensure fast and efficient service is provided to our members.
We can further confirm that you have been assisted with your request.
Sincere apologies for the inconvenience caused.
Kind Regards,
Affinity Health Management Team
Affinity Health Management Team