HB
Helgard B

1 reviews | Active since Dec 2022

08 Dec 2022, 17:06

Worst medical insurance

USELESS!!! What a waste of money. It's better not having a medical aid/insurance than having them, then you would have more money to afford paying your own medical bills.

0
Replies (4)
Affinity Health
Affinity Health's reply09 Dec 2022, 16:05
Official
Good Day Helgard B,

Thank you for voicing your frustrations with us.

Kindly note that your above concerns will be escalated to the Complaints Department and a Complaints Officer will be in contact with you in due course. 

Kind Regards,
Affinity Health Management Team
Affinity Health
Affinity Health's reply19 Dec 2022, 14:45
Official
Good Day Helgard,

Please not that a Complaints Officer has attempted to contact you however to no avail.

Please advise on a convenient time for the Complaints Officer to contact you?

Warm regards,
Affinity Health Management Team.
Affinity Health
Affinity Health's reply20 Dec 2022, 13:11
Official
Good Day Helgard,

Please not that a Complaints Officer has attempted to contact you however to no avail.

Please note that an email has been sent to you.

Warm regards,
Affinity Health Management Team.
Affinity Health
Affinity Health's reply22 Dec 2022, 15:39
Official
Good Day Helgard,

Please note that our Complaints Department has attempted to contact you on numerous occasions however no successful contact could be made.

Kindly respond to the email that has been sent to you should you still wish to be contacted or require any further assistance.

Warm regards,
Affinity Health Management Team.