RB
Ramesh B
1 reviews | Active since Feb 2015
10 Mar 2015, 11:29
Worst Health Insurance Provider
Sales agent Daniel signed my staff up. then took out funds and promised me the doctors to be signed up that I normally go to in my area. Nothing was done after two months. Call center staff are very rude and always say that their manager is not available. The worst service ever, I can't imagine if I had a claim, what would happen then?<br> Don't support their cheap services and they are not yet able to handle anything as yet
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Affinity Health's replyOfficial
11 Mar 2015, 17:30Hello bissessarr,
Thank you for reporting your experience on Hello Peter.
We do try our best to get the doctors that our members request to join our network,however the choice remains that of the doctors.
In this specific case we have made contact with the doctors you have requested and they have declined.
Please expect a call from our provider network department, so that we can try to resolve the matter.
Kind Regards,
The Affinity Health Management Team
Thank you for reporting your experience on Hello Peter.
We do try our best to get the doctors that our members request to join our network,however the choice remains that of the doctors.
In this specific case we have made contact with the doctors you have requested and they have declined.
Please expect a call from our provider network department, so that we can try to resolve the matter.
Kind Regards,
The Affinity Health Management Team
Affinity Health's reply11 Mar 2015, 17:30
Official
Hello bissessarr,
Thank you for reporting your experience on Hello Peter.
We do try our best to get the doctors that our members request to join our network,however the choice remains that of the doctors.
In this specific case we have made contact with the doctors you have requested and they have declined.
Please expect a call from our provider network department, so that we can try to resolve the matter.
Kind Regards,
The Affinity Health Management Team
Thank you for reporting your experience on Hello Peter.
We do try our best to get the doctors that our members request to join our network,however the choice remains that of the doctors.
In this specific case we have made contact with the doctors you have requested and they have declined.
Please expect a call from our provider network department, so that we can try to resolve the matter.
Kind Regards,
The Affinity Health Management Team