CM
Candice M

1 reviews | Active since Apr 2021

15 Mar 2022, 08:06

Worst emergency service ever!

Someone better contact me, you guys are complete **** ups AGAIN!

I had to take my daughter in once again for allergic reaction to food and AGAIN I couldn’t claim

Someone better process my claim and I want to cancel being a member with u guys. Why do I need to pay R3000 when I can start paying cash and you cover nothing.

0
Replies (1)
Affinity Health
Affinity Health's reply15 Mar 2022, 08:50
Official
Good Day Candice, 

We can confirm that a Complaints Officer was in contact with you and provided clarity regarding the benefits and the process when authorisation is requested. 

An email has been sent to you as discussed. 

Kind Regards 
Affinity Health Management Team