1 reviews | Active since Sept 2015
Worst company ever
I do not recommend this medical **** to anyone it's the worst thing I ever joined the advert states unlimited Dr visits only after joining you find out you can only visit the Dr once a month that's not unlimited and don't worry they only cover R 80 on all medication we cancelled now with more than a months notice but got debited again what carp service can't debit when you start and can't stop debiting when you cancel this is the worst customer service I ever experienced all the adverts on FB and everywhere are lies do not trust them it's a **** they trick you into beleving lies I think the CPA needs to go see this place because non disclosure is a serious offense and can lead to serious fines and imprisonment
Thank you for bringing this matter to our attention and for your time in providing the details of your experience.
Our focus is to deliver affordable healthcare to everyone and we can assure you that our business strives to operate ethically and according to strict processes and procedures. Furthermore, we are fully legally compliant with the legislation that governs the insurance industry and take very seriously, any action from within our company, that may fall outside of this.
Our team will conduct a thorough investigation into your experiences and our Escalations Manager will make contact with you shortly to obtain further details. We sincerely apologise for your poor experience.
Regards,
Affinity Health Management Team.
Thank you for bringing this matter to our attention and for your time in providing the details of your experience.
Our focus is to deliver affordable healthcare to everyone and we can assure you that our business strives to operate ethically and according to strict processes and procedures. Furthermore, we are fully legally compliant with the legislation that governs the insurance industry and take very seriously, any action from within our company, that may fall outside of this.
Our team will conduct a thorough investigation into your experiences and our Escalations Manager will make contact with you shortly to obtain further details. We sincerely apologise for your poor experience.
Regards,
Affinity Health Management Team.