sH
sheralle H

1 reviews | Active since Mar 2023

01 Mar 2023, 13:53

Worst

Worst experience ever!!! Do not get call back or always an issue with hospital admissions. I've tried to cancel my subscription with them but all I get is a run around. Would not recommend to anyone

0
Replies (4)
Affinity Health
Affinity Health's reply01 Mar 2023, 14:07
Official
Good Day Sheralle,

We appreciate you taking the time to raise your concerns.

Please note that your complaint will be investigated and a Complaints Officer will be in contact to further provide feedback.

Warm regards,
Affinity Health Management Team.
sH
sheralle H's update01 Mar 2023, 14:53
Reviewer Update
By when can I get a response. I lodged another complaint again and no one has gotten back to me. Service is pathetic
Affinity Health
Affinity Health's reply01 Mar 2023, 15:21
Official
Good Day Sheralle,

Contact will be made with you as soon as the Complaints Department have looked into the concerns raised.

Warm regards,
Affinity Health Management Team.
Affinity Health
Affinity Health's reply07 Mar 2023, 11:52
Official
Good Day Sheralle,

We can confirm that a Complaints Officer has been in contact with you to advise and assist accordingly.

We can further confirm that email communication was sent through to you with the final feedback regarding your request.

Please do not hesitate to make contact with us should you need any further assistance from us.

Kind regards,
Affinity Health Management Team