BT
Benedicta T

1 reviews | Active since Feb 2018

05 Jan 2021, 19:22

Waste of time and money

I was not happy with Their service , the fact that you have to call them every time you want to see your GP and the nurses will advise you if you are sick enough to see a doctor. If they decide that your sickness is not that serious (these so called nurses will consult with you over the phone).you will not be allowed to see your GP

0
Replies (1)
Affinity Health
Affinity Health's reply06 Jan 2021, 16:52
Official
 
Good Day Benedicta

Thank you for raising your concerns with us. Kindly note that the TeleHealth Consulting benefit was introduced to assist our members with minor illnesses and we are assisting as best we can to enable doctors to treat patients that require immediate medical attention, especially during this time as we are all aware of the strain that the Medical Practitioners are facing. 

Kind Regards
Affinity Health Management Team