Waste of money they pay for next to nothing!!

When I originally signed up with affinity, they give you the impression that they cover most procedures and treatments...

After using them for just over a year now I have discovered that that in fact is far from the truth.

My first concern was that they did not cover most prescribed medication.. so yes all doctors visits are covered but that's basically where it ends.

2ndly- one of my dependents needs to have his tonsils removed, I then get told that they cannot cover or pay for this procedure as it is a day procedure and the plan does not cover any sort of day procedure, even though it is of great importance for the child's health to have them removed as per more than one health practitioner!!.

3rdly- last and final straw with them was when my dependent needed BASIC dental work done but because of his age(4) would need to be put under general anesthetic as sitting in the dentist chair is extremely traumatizing for the child and very difficult for the dentist to perform her duties to the best of her ability as the child would be a nervous wreck. I once again get told sorry we cannot cover anything as it is a day procedure (again with that phrase "day procedure ").

Now according to the agreement they will cover BASIC dentistry which is exactly what needs to be done (fillings), but because it needs to be done under general anesthetic as the child is way to young tonsit in the chair they refuse to pay!!

Now my question is what exactly am I paying them for at the end of the day??? You take health cover out to cover yourself for these exact things where you don't need to cough up R20 000 + because you pay your monthly premiums to your health care provider... so if all they actually cover is GP visits I might as well cancel it completely pay for my own off GP visit and put the balance away for emergencies??

Extremely disappointed with this company and I truly would not recommend them to any one as I promise you, you will have no piece of mind that you and your family are covered!!