RM
Renier M

1 reviews | Active since Mar 2021

08 Oct 2021, 10:39

Waste of money.

Waste of money. They dont pay for pre op visits, specialist or anesthetists fees during operation, almost covers hospital fees. You need serious savings to have a "hospital plan " with Affinity

0
Replies (2)
Affinity Health
Affinity Health's reply08 Oct 2021, 10:48
Official
Good Day Renier

Thank you for voicing your concerns with us.

Kindly note that this matter will be thoroughly investigated and feedback will be communicated in due course.

Best Regards
Affinity Health Management Team 
Affinity Health
Affinity Health's reply12 Oct 2021, 12:05
Official
Good Day Renier

We can confirm that a Complaints Officer was in contact with the policyholder to advise and assist accordingly.

Kindly be advised that Affinity Health offers a Day Procedures Benefit which provides cover for stated procedures at a Day Clinic facility.

We can further confirm that Affinity Health approved your authorisation request, up to the maximum benefit.

Should you require any further assistance, please do not hesitate to contact us and we will gladly assist.

Kind Regards
Affinity Health Management Team