Very poor customer service

The worst customer service ever! I have been asking since November last year to cancel my subscription as their service is not what I required. After numerous e-mails to two people neither one was willing to assist or even reply. When I signed up for Affinity health they were more than willing to assist, now that I want to cancel no one is willing to assist and I am ghosted from the team. This is the worst service I ever received from a medical company. So disgusted, will advise against this service!!