NB
Nicolina B

1 reviews | Active since Jul 2019

23 Feb 2022, 09:35

Very Happy Affinity Client

I just want to thank each and every person I spoke to in the last two weeks at Affinity Health during my Emergency Authorisation, right through to my claiming and refund calls. Each and every individual I spoke too (I called alot! SO there are too many to mention) I just want to commend you all for your friendly, efficient and re-assuring assistance you each gave me. I received my refund today, and I am just so blessed that the agent I spoke too went out of her way to assist me to expedite this claim. Each and every one of you deserves 5 stars each!

0
Replies (1)
Affinity Health
Affinity Health's reply23 Feb 2022, 09:55
Official
Good day Nicolina

Thank you for taking the time to provide us with feedback on your positive experience with our Company.

It is always refreshing for us to receive confirmation that our members are receiving the client support they deserve.

Your compliment will be relayed to the entire team who assisted with your claim.

Best Regards,
Affinity Health Team

Best regards,