YZ
Yolanda Z
1 reviews | Active since Jan 2020
16 Jan 2020, 16:05
Very good service
I would just like to say that I got the best service from Tshegofatso today. It was really a walk in the park getting some new information regarding a hospital plan for my kids.
I did request for a call back on a specific time slot though, but they never phoned or I am impatient.. either way. The online chat service experience was very good.
Helpful (0)
Replies (3)0
Replies (3)
Affinity Health's replyOfficial
16 Jan 2020, 16:14Good Day Yolanda
We appreciate you taking the time to share your positive experience with us and are pleased to hear that you were assisted in an efficient and satisfactory manner. We have relayed your compliment to our Customer Care Consultant,Tshegofatso who is delighted.
We can confirm that our Customer Care agent, Tshegofatso has contacted you and transferred you through to the relevant department for further assistance.
We look forward to your support.
Kind Regards
Affinity Health Management Team
We appreciate you taking the time to share your positive experience with us and are pleased to hear that you were assisted in an efficient and satisfactory manner. We have relayed your compliment to our Customer Care Consultant,Tshegofatso who is delighted.
We can confirm that our Customer Care agent, Tshegofatso has contacted you and transferred you through to the relevant department for further assistance.
We look forward to your support.
Kind Regards
Affinity Health Management Team
Affinity Health's reply16 Jan 2020, 16:14
Official
Good Day Yolanda
We appreciate you taking the time to share your positive experience with us and are pleased to hear that you were assisted in an efficient and satisfactory manner. We have relayed your compliment to our Customer Care Consultant,Tshegofatso who is delighted.
We can confirm that our Customer Care agent, Tshegofatso has contacted you and transferred you through to the relevant department for further assistance.
We look forward to your support.
Kind Regards
Affinity Health Management Team
We appreciate you taking the time to share your positive experience with us and are pleased to hear that you were assisted in an efficient and satisfactory manner. We have relayed your compliment to our Customer Care Consultant,Tshegofatso who is delighted.
We can confirm that our Customer Care agent, Tshegofatso has contacted you and transferred you through to the relevant department for further assistance.
We look forward to your support.
Kind Regards
Affinity Health Management Team
YZ
Yolanda Z's updateReviewer Update
16 Jan 2020, 16:40yes, she did phoned me back.. i was just impatient :)
YZ
Yolanda Z's update16 Jan 2020, 16:40
Reviewer Update
yes, she did phoned me back.. i was just impatient :)
Affinity Health's replyOfficial
17 Jan 2020, 07:07We thank you once again for your review Yolanda and understand the needs of our members, therefore we try our best to assist our members to the best of our ability and hope that all our members are satisfied with our services.
Kind Regards
Affinity Health Management Team
Kind Regards
Affinity Health Management Team
Affinity Health's reply17 Jan 2020, 07:07
Official
We thank you once again for your review Yolanda and understand the needs of our members, therefore we try our best to assist our members to the best of our ability and hope that all our members are satisfied with our services.
Kind Regards
Affinity Health Management Team
Kind Regards
Affinity Health Management Team