JJ
Jacobus J
1 reviews | Active since Jun 2025
20 Jun 2025, 09:06
Very good overall
Very good overall. Just one complaint. I had to be admitted to a Netcare facility about 3 days ago. They requested all the codes for the procedure. Everything was sent through to them. I am still waiting for an authorisation. But today's services was good
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Affinity Health's replyOfficial
20 Jun 2025, 10:10Dear Jacobus,
Thank you for your feedback — we truly appreciate you taking the time to share both your positive experience and your concern.
Thank you for your feedback — we truly appreciate you taking the time to share both your positive experience and your concern.
We’re pleased to hear that today’s service met your expectations, and we’re glad we could assist you. Regarding the authorisation delay, we sincerely regret the inconvenience and would like to assure you that this matter will be looked into urgently.
Your satisfaction is important to us, and we’re committed to ensuring a smoother experience moving forward. Thank you for choosing Affinity Health.
Warm regards,
Affinity Health Management Team.
Warm regards,
Affinity Health Management Team.
Affinity Health's reply20 Jun 2025, 10:10
Official
Dear Jacobus,
Thank you for your feedback — we truly appreciate you taking the time to share both your positive experience and your concern.
Thank you for your feedback — we truly appreciate you taking the time to share both your positive experience and your concern.
We’re pleased to hear that today’s service met your expectations, and we’re glad we could assist you. Regarding the authorisation delay, we sincerely regret the inconvenience and would like to assure you that this matter will be looked into urgently.
Your satisfaction is important to us, and we’re committed to ensuring a smoother experience moving forward. Thank you for choosing Affinity Health.
Warm regards,
Affinity Health Management Team.
Warm regards,
Affinity Health Management Team.