NM
Nyaniso M
1 reviews | Active since Sept 2022
16 Sept 2022, 17:45
Very bad service and customer service
They don't care about my health they just keep on sending script of which I told them this is my life we're risking can't they refer me to the doctor. Instead they just dropped the call as if I am nothing.
It hurts to pay for what doesn't care
Helpful (0)
Replies (2)0
Replies (2)
Affinity Health's replyOfficial
16 Sept 2022, 17:59Good day Nyaniso M,
Thank you for taking the time to raise your concerns with us here on Hello Peter.
Kindly note that the matter will be investigated and a Complaints Officer will contact you to provide clarity and feedback when work resumes on Monday.
Kind Regards
Affinity Health Management Team.
Thank you for taking the time to raise your concerns with us here on Hello Peter.
Kindly note that the matter will be investigated and a Complaints Officer will contact you to provide clarity and feedback when work resumes on Monday.
Kind Regards
Affinity Health Management Team.
Affinity Health's reply16 Sept 2022, 17:59
Official
Good day Nyaniso M,
Thank you for taking the time to raise your concerns with us here on Hello Peter.
Kindly note that the matter will be investigated and a Complaints Officer will contact you to provide clarity and feedback when work resumes on Monday.
Kind Regards
Affinity Health Management Team.
Thank you for taking the time to raise your concerns with us here on Hello Peter.
Kindly note that the matter will be investigated and a Complaints Officer will contact you to provide clarity and feedback when work resumes on Monday.
Kind Regards
Affinity Health Management Team.
Affinity Health's replyOfficial
22 Sept 2022, 10:07Good day Nyaniso M,
We can confirm that a Complaints Officer has been in contact with you to discuss and assist accordingly with your concerns.
Thank you for affording us an opportunity to speak with you and we appreciate the feedback that you provided us with.
We can confirm that a Complaints Officer has been in contact with you to discuss and assist accordingly with your concerns.
Thank you for affording us an opportunity to speak with you and we appreciate the feedback that you provided us with.
Please do not hesitate to make contact with us should you need any further assistance from us.
Kind Regards
Affinity Health Management Team.
Affinity Health's reply22 Sept 2022, 10:07
Official
Good day Nyaniso M,
We can confirm that a Complaints Officer has been in contact with you to discuss and assist accordingly with your concerns.
Thank you for affording us an opportunity to speak with you and we appreciate the feedback that you provided us with.
We can confirm that a Complaints Officer has been in contact with you to discuss and assist accordingly with your concerns.
Thank you for affording us an opportunity to speak with you and we appreciate the feedback that you provided us with.
Please do not hesitate to make contact with us should you need any further assistance from us.
Kind Regards
Affinity Health Management Team.