rB
ruan B
1 reviews | Active since Jul 2014
01 Jun 2019, 19:33
Very bad bad service
Good day i have cancelled my policy with affinity health on monday and have told them to make sure that there dont go money off my account but they still do nou i have to pay the fee for return of the debt order and i have send this week 3 email and no one gets back to me im done what a bad service get a manger to call me
Helpful (0)
Replies (2)0
Replies (2)
Affinity Health's replyOfficial
02 Jun 2019, 19:03Good Day Ruan
Thank you for raising your concerns with us.
Please be advised that an investigation will be conducted on Monday when work resumes and a Complaints Officer will be in contact with you to provide you with the assistance that you require.
Kind Regards
The Affinity Health Management Team.
Thank you for raising your concerns with us.
Please be advised that an investigation will be conducted on Monday when work resumes and a Complaints Officer will be in contact with you to provide you with the assistance that you require.
Kind Regards
The Affinity Health Management Team.
Affinity Health's reply02 Jun 2019, 19:03
Official
Good Day Ruan
Thank you for raising your concerns with us.
Please be advised that an investigation will be conducted on Monday when work resumes and a Complaints Officer will be in contact with you to provide you with the assistance that you require.
Kind Regards
The Affinity Health Management Team.
Thank you for raising your concerns with us.
Please be advised that an investigation will be conducted on Monday when work resumes and a Complaints Officer will be in contact with you to provide you with the assistance that you require.
Kind Regards
The Affinity Health Management Team.
Affinity Health's replyOfficial
03 Jun 2019, 10:03Good day Ruan
We can confirm that a complaints officer has been in contact with you regarding your query and resolution has been made.
We do apologise for any inconvenience caused.
Kind Regards
The Affinity Health Management Team.
We can confirm that a complaints officer has been in contact with you regarding your query and resolution has been made.
We do apologise for any inconvenience caused.
Kind Regards
The Affinity Health Management Team.
Affinity Health's reply03 Jun 2019, 10:03
Official
Good day Ruan
We can confirm that a complaints officer has been in contact with you regarding your query and resolution has been made.
We do apologise for any inconvenience caused.
Kind Regards
The Affinity Health Management Team.
We can confirm that a complaints officer has been in contact with you regarding your query and resolution has been made.
We do apologise for any inconvenience caused.
Kind Regards
The Affinity Health Management Team.