NP
Ndima P

1 reviews | Active since Dec 2024

20 Apr 2026, 14:10

USELESS CONSULTANTS

I'm having rude GPs helping me who refuse to grant authorisation to go see a doctor of my choice while they proudly decline a payment is made each month sadly it's a useless and time consuming not fruitful procedure I'm not getting the service worth my money😡

0
Replies (3)
Affinity Health
Affinity Health's reply20 Apr 2026, 14:33
Official
Good day Ndima,

Thank you for bringing your concerns to our attention.
Your concerns will be forwarded to our dedicated Complaints Department for investigation, and a Complaints Officer will contact you to provide the relevant feedback.

We sincerely regret the inconvenience this matter has caused.

Kind regards,
Affinity Health Management Team 
NP
Ndima P's update20 Apr 2026, 15:59
Reviewer Update
I'd like to give credit to Dane who helped me and really gave an excellent service restored my dignity and hope and I'm pleased to know such extraordinary professionalism still exist. You're a of high Calibre and your character is Superb I'm grateful. Have your flowers Dane your work ethic is amazing.
Affinity Health
Affinity Health's reply21 Apr 2026, 11:01
Official
Good morning  Ndima,

We can confirm that a Complaints Officer was in contact with you today. We appreciate your patience and allowing us to resolve your complaint. 
Should you require any further assistance, please do not hesitate to reach out to us. We remain available to support you.

Kind regards,
Affinity Health Management Team