Unresolved Claims

I will still stand with the fact that if you want to experience significant delays and insufficient communication regarding the status of a claim or approval of some sort go ahead and deal with Affinity Health. I have faced Lack of Clarity with regards the claims submission process. The information provided has been inconsistent and unclear. This remains an unresolved issue , my claim has not been addressed in a satisfactory manner, despite multiple follow-ups. Thanks to Patricia who has tried to respond to the submission of the claim but the issue is that the process is flawed. The organisation really doesn't care how people's livelihood is impacted by their delays they really lack empathy.