UNLIMITED GP VISIT ****

I had a problem with what I thought could be my sinuses, contacted Affinity to request a GP visit. They contacted me and the lady suggested that they give me a prescription, I agreed. Fast forward a month, I completed the prescribed course of medication but have not gotten better, I again requested a GP visit so a doctor can give me a physical checkup so we can get to the bottom of the problem. The lady that I spoke to flat out refused asking me what a Doctor can do for me that they cannot do for me over the phone. I will be going to the doctor tomorrow at my own expense but will also be in contact to cancel my fluctuating subscription. Your brochure advertises "UNLIMITED" GP visits yet I've not been able to get approval for a single visit...