RV
Ronel V
1 reviews | Active since Mar 2020
02 Aug 2023, 09:28
Unhelpfull
Surely it cannot be THAT difficult to tell you how much benefit you have on your policy. I asked Gabby to tell me if my husband still have any tooth extractions for the year and she said I need to first go to the dentist for a quote before they can help. I first want to know if I have benefits available before going to the dentist. How difficult is that.....really
Helpful (0)
Replies (2)0
Replies (2)
Affinity Health's replyOfficial
02 Aug 2023, 10:59Good Morning Ronel.
Thank you for raising your concerns with us.
The matter has been referred to the Complaints Department and a Complaints Officer will make contact with you in due course.
Warm Regards,
Affinity Health Management Team.
Thank you for raising your concerns with us.
The matter has been referred to the Complaints Department and a Complaints Officer will make contact with you in due course.
Warm Regards,
Affinity Health Management Team.
Affinity Health's reply02 Aug 2023, 10:59
Official
Good Morning Ronel.
Thank you for raising your concerns with us.
The matter has been referred to the Complaints Department and a Complaints Officer will make contact with you in due course.
Warm Regards,
Affinity Health Management Team.
Thank you for raising your concerns with us.
The matter has been referred to the Complaints Department and a Complaints Officer will make contact with you in due course.
Warm Regards,
Affinity Health Management Team.
Affinity Health's replyOfficial
04 Aug 2023, 07:40Good Morning Ronel,
We can confirm that a Complaints Officer has made contact with you in relation to your complaint.
Warm Regards,
Affinity Health Management Team.
We can confirm that a Complaints Officer has made contact with you in relation to your complaint.
Warm Regards,
Affinity Health Management Team.
Affinity Health's reply04 Aug 2023, 07:40
Official
Good Morning Ronel,
We can confirm that a Complaints Officer has made contact with you in relation to your complaint.
Warm Regards,
Affinity Health Management Team.
We can confirm that a Complaints Officer has made contact with you in relation to your complaint.
Warm Regards,
Affinity Health Management Team.