NM
Nanase M

1 reviews | Active since Dec 2018

22 Jul 2021, 10:21

Unauthorised debit

These people are so desperate for sales and the worst they will debit your account even if you have cancelled their policy. It's been 3 months now having to reverse my money and enccuring bank charges which are so high its ridiculous. I have sent numerous emails to tel them to cancel my account but it seems its falls on dead ears

0
Replies (1)
Affinity Health
Affinity Health's reply22 Jul 2021, 11:17
Official
Good day Nanase,

Thank you for bringing your concerns to our attention.

Please note that we will relay your complaint to the relevant department for further investigation and a Complaints Officer will be in contact with you in due course. 


Kind Regards,
Affinity Health Management Team