TK
Tyrone K

1 reviews | Active since Sept 2018

25 Sept 2018, 14:06

Tshegofatso's awesome service

I spoke to a customer service agent by the name of Tshegofatso. I am actually so impressed. I'm not one to write reviews but wow she really does define customer service. She was not only happy to answer my questions, she also explained things so that it was easy to interpret.

Tshegofatso is passionate about customer service and her enthusiasm shows. So polite, so quick to respond and she didn't try brush me off which is all so common these days.

Tshegofatso thank you so much. You are a great representative for the company. I hope that when you are a manager, you have a team of people like you.

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Replies (1)
Affinity Health
Affinity Health's reply25 Sept 2018, 14:25
Official

Good day Tyrone

We appreciate you taking the time to report back on your recent positive experience with our Company.

Our Customer Care Agents are undergoing continuous training in an effort to provide our valuable members with prompt service and feedback.

Your compliment has been relayed to Tshegofatso.

Kind regards

Affinity Health Management Team