LD
Lushano D
1 reviews | Active since Sept 2015
24 Apr 2019, 11:51
Tshegofatso Malatji - wonderful customer service agent who went beyond her duty to resolve my query
There is a lovely employee who's so deserving of a 6 star rating! Tshegofatso Malatji, you've been super accommodating, informative and so respectful through my membership amendment request. I actually logged my query with someone else initially, but didn't get it resolved. The fact that you're the only online chat agent and that you went beyond your own duty to resolve my query proves the level of customer service you provide to Affinity's clients.
I certainly hope Affinity gives credit where it is due. Tshegofatso, you've maintained maintained a happy client, so thank you :)
Kind regards, Lushano
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Replies (1)Affinity Health's replyOfficial
24 Apr 2019, 12:06Good day Lushano
Thank you for your positive feedback on your recent experience with our Customer Care Department.
Each and every comment received from our valuable members is very much appreciated, as this assists us in monitoring the efficiency of our Customer Care Team.
Your compliment will be relayed to Tshegofatso.
Kind regards
Affinity Health Management Team
Each and every comment received from our valuable members is very much appreciated, as this assists us in monitoring the efficiency of our Customer Care Team.
Your compliment will be relayed to Tshegofatso.
Kind regards
Affinity Health Management Team
Affinity Health's reply24 Apr 2019, 12:06
Official
Good day Lushano
Thank you for your positive feedback on your recent experience with our Customer Care Department.
Each and every comment received from our valuable members is very much appreciated, as this assists us in monitoring the efficiency of our Customer Care Team.
Your compliment will be relayed to Tshegofatso.
Kind regards
Affinity Health Management Team
Each and every comment received from our valuable members is very much appreciated, as this assists us in monitoring the efficiency of our Customer Care Team.
Your compliment will be relayed to Tshegofatso.
Kind regards
Affinity Health Management Team
