NS
NARESH S

1 reviews | Active since Oct 2019

25 Oct 2019, 13:05

TOO LITTLE TOO LATE

I AM A NEW APPLICANT AND TRIED TO UPGRADE MY SELECTION TO A COMBINED PLAN, OF WHICH I WAS NOT INFORMED INTIALLY, BUT GOT NO RESPONSE AFTER SEVERAL EMAILS. UPON REQUESTING A CANCELATION FROM THIRESHNIE PERUMAL, I FINALLY FOUND GREAT SERVICE, HOWEVER MY CONFIDENCE IN THE COMPANY WAS LOST DUE TO NO REPLY REGARDING MY REQUEST.

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Replies (1)
Affinity Health
Affinity Health's reply25 Oct 2019, 13:19
Official
Good day Naresh

Thank you for taking the time to provide us with feedback on your recent experience with our Customer Care Department.

Each and every comment received from our valuable members is very much appreciated, as this assists us in monitoring the efficiency of our Customer Care Team. 
 
Your compliment will be relayed to Thireshni.

Kind Regards
Affinity Health Management Team