Time-consuming and lacks any sense of urgency.

I consulted in August, and even now there’s been no payment to the doctor. They only covered 20% of the R1500, despite this being my first consultation on a combined plan. They even told me I have to handle the payment myself. The entire process is time-consuming and lacks any sense of urgency. I wouldn’t recommend their service to anyone, especially if you might be in a critical condition, as they seem more focused on profit than on truly supporting their members.