KK
Khethiwe K

1 reviews | Active since Jun 2024

18 Jun 2024, 15:46

Thuthuka was amazing, very helpful and professional

Thuthuka was amazing, very helpful and professional. Very knowledgeable about the products and was able to explain everything to me in a calm and respectful tone. I truly appreciated his sense of humour which made me feel comfortable and felt like im having a conversation with someone i know and trust.

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Replies (1)
Affinity Health
Affinity Health's reply18 Jun 2024, 15:50
Official
Good Day Khethiwe, 

It sounds like Thuthuka made quite an impression on you! It's wonderful to hear about your positive experience with someone who is not only knowledgeable and professional but also approachable and with a good sense of humor. 

Building that sense of trust and comfort can really enhance the customer experience. It sounds like Thuthuka excels at making complex information understandable and creating a friendly atmosphere. 

It's great when interactions feel more like conversations with a trusted friend.

Thanking you, 
Affinity Health Management Team.