VC
Vutomi C

1 reviews | Active since Jun 2020

24 Apr 2024, 17:16

This is poor compared to medical aids!!

You can die waiting for these people to approve or tell you have exhausted you funds, or die waiting for nurse to call you back. Currently sitting with over R100k in hospital bill because they have a very low limit on car accidents. You can still cancel today and get a medical aid which covers 100%.

0
Replies (2)
Affinity Health
Affinity Health's reply25 Apr 2024, 08:03
Official
Good Morning Vutomi, 

We appreciate the time that you have taken to raise your concerns with us. 

A Complaints Officer will look into the matter and reach out to you in due course. 

Kind Regards, 
Affinity Health Management Team. 
Affinity Health
Affinity Health's reply02 May 2024, 13:53
Official
Good morning Vutomi,
 
We can confirm that a Complaints Officer was in contact with you on the 2nd of May 2024.
 
Should you require any further assistance please do not hesitate to contact us.
 
 Best regards,
 Affinity Health Management Team