LC
Lesego C
1 reviews | Active since Feb 2023
16 Feb 2023, 09:41
They were quick to answer my messages
They were quick to answer my messages. They should be faster when it come to the telehealth department
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Affinity Health's replyOfficial
16 Feb 2023, 10:32 Good Day Lesego,
Thank you for leaving us a review.
We aim to provide our valued member's with speedy service at all times.
On days were Telehealth is receiving an influx of requests, this unfortunately impacts the turnaround time and we apologize that you had to wait to receive assistance.
We are always looking for ways to improve the level of service we provide to our valued members and we will continue to improve our processes to ensure efficient service.
Kind Regards
Affinity Health Management Team
Thank you for leaving us a review.
We aim to provide our valued member's with speedy service at all times.
On days were Telehealth is receiving an influx of requests, this unfortunately impacts the turnaround time and we apologize that you had to wait to receive assistance.
We are always looking for ways to improve the level of service we provide to our valued members and we will continue to improve our processes to ensure efficient service.
Kind Regards
Affinity Health Management Team
Affinity Health's reply16 Feb 2023, 10:32
Official
Good Day Lesego,
Thank you for leaving us a review.
We aim to provide our valued member's with speedy service at all times.
On days were Telehealth is receiving an influx of requests, this unfortunately impacts the turnaround time and we apologize that you had to wait to receive assistance.
We are always looking for ways to improve the level of service we provide to our valued members and we will continue to improve our processes to ensure efficient service.
Kind Regards
Affinity Health Management Team
Thank you for leaving us a review.
We aim to provide our valued member's with speedy service at all times.
On days were Telehealth is receiving an influx of requests, this unfortunately impacts the turnaround time and we apologize that you had to wait to receive assistance.
We are always looking for ways to improve the level of service we provide to our valued members and we will continue to improve our processes to ensure efficient service.
Kind Regards
Affinity Health Management Team