D
Darellé
1 reviews | Active since Jan 2026
08 Jan 2026, 09:36
They took a bit long...
They took a bit long to respond to my pre authorization request, but the agent that assisted me was quite helpful and prompt once they started responding.
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Replies (1)
Affinity Health's replyOfficial
08 Jan 2026, 10:01Good day Darellé,
Thank you for your feedback.
We appreciate your honesty and understand your concern regarding the initial response time. We’re glad to hear, however, that once your request was attended to, our agent was helpful and responsive.
Your feedback helps us improve our service, and we truly appreciate you taking the time to share your experience. Should you need any further assistance, please don’t hesitate to reach out.
Kind regards,
Affinity Health Management Team
Thank you for your feedback.
We appreciate your honesty and understand your concern regarding the initial response time. We’re glad to hear, however, that once your request was attended to, our agent was helpful and responsive.
Your feedback helps us improve our service, and we truly appreciate you taking the time to share your experience. Should you need any further assistance, please don’t hesitate to reach out.
Kind regards,
Affinity Health Management Team
Affinity Health's reply08 Jan 2026, 10:01
Official
Good day Darellé,
Thank you for your feedback.
We appreciate your honesty and understand your concern regarding the initial response time. We’re glad to hear, however, that once your request was attended to, our agent was helpful and responsive.
Your feedback helps us improve our service, and we truly appreciate you taking the time to share your experience. Should you need any further assistance, please don’t hesitate to reach out.
Kind regards,
Affinity Health Management Team
Thank you for your feedback.
We appreciate your honesty and understand your concern regarding the initial response time. We’re glad to hear, however, that once your request was attended to, our agent was helpful and responsive.
Your feedback helps us improve our service, and we truly appreciate you taking the time to share your experience. Should you need any further assistance, please don’t hesitate to reach out.
Kind regards,
Affinity Health Management Team