They Cover Nothing

Item: Affinity Health
Rating: 1
Author: Boitumelo T

Such a terrible Health Insurance

They cover nothing 1. you want to go for filling , they only cover back teeth and not front teeth but on their policy document they said they cover up to 4 fillings and didn't specify for which teeth 2. Optometry, you cant consult because that can be done once in 2 years? does that even make sense, I don't want glasses because you can't even cover my prescription glasses not to mention frames, Have you seen a frame that costs R300?

Yet i Pay R1800 every month to only be cover for GP consults, any other thing they claim they cover is not true.

****ty Health Insurance

Helpful (0)

Replies (2)

Affinity Health's replyOfficial

24 Jan 2023, 12:28

Good Day Boitumelo,

Thank you for raising your concerns with us.
Please be advised that your complaint will be investigated and an outcome will be communicated to you in due course.

Kind Regards
Affinity Health Management Team

Affinity Health's reply24 Jan 2023, 12:28

Official

Affinity Health's replyOfficial

01 Feb 2023, 12:47

Good Day Boitumelo,

We can confirm that a Complaints Officer was in contact with you to discuss the above concerns raised and to provide further clarification.

Please do not hesitate to let us know if you require any further assistance.

Best regards,
Affinity Health Management Team

Affinity Health's reply01 Feb 2023, 12:47

Official